Before your visit
Everything you need to know – Ava can answer these questions too.
What are your opening hours?
Monday to Friday 8:00–18:00. Saturday 9:00–13:00 for general medicine, pediatrics and dentistry. Closed on Sundays and public holidays.
What should I bring?
Your ID, your insurance card, a list of the medicines you take and any recent test results or letters from other doctors.
How early should I arrive?
Please arrive 10 minutes early for your first visit, 5 minutes for follow-ups.
Is there parking?
Downtown: public car park on Market Street (2 minutes' walk). Riverside: free patient parking behind the building.
What if I am late or need to cancel?
Cancel or move at least 12 hours before your visit using the link in your email. If you are more than 15 minutes late, we may need to give you a new time.
How do I pay?
By card or cash at reception after your visit. The price of each service is shown on our Services page.
Still have a question?
Ask Ava – she knows our opening hours, prices and doctors.